Jobs at PT XL Axiata Tbk.

Jobs opportunity, lowongan, karir, vacancy at PT XL Axiata Tbk.

PT XL Axiata Tbk. ("XL" or the "Company") was founded on 6 October 1989, under the name PT Grahametropolitan Lestari. Its main business was in trading and general services.

Six years later, the company took an important step by setting up a cooperation with Rajawali Group - a shareholder of PT Grahametropolitan Lestari - and three foreign investors (NYNEX, AIF and Mitsui). Its name was changed to PT Excelcomindo Pratama, with the provision of basic telephony services as its core business.

XL commenced commercial operations in 1996, primarily covering Jakarta, Bandung and Surabaya areas. This had made XL the first private company in Indonesia that provides cellular mobile telephony services.

September 2005 was a milestone for the company. Upsizing on all fronts, XL became a public company listed on the Jakarta Stock Exchange [now known as the Indonesia Stock Exchange (IDX)]. Currently, the majority of XL?s shares are held by TM International Berhad through Indocel Holding Sdn. Bhd. (83.8%) and Emirates Telecommunications Corporation (Etisalat) through Etisalat International Indonesia Ltd. (16.0%).

XL has now taken the lead in the industry as the cellular telecommunications provider with extensive coverage throughout Indonesia. It provides services for retail customers and offers business solutions for corporate customers, including voice, data and other value-added mobile telecommunications services. XL operates its network with GSM 900/DCS 1800 and IMT-2000/3G technologies. XL also holds a Closed Regular Network License, Internet Service Provider (ISP) License, Voice over Internet Protocol (VoIP) License and Internet Interconnection Services License (NAP).


Specialist - Customer Experience Analytics
posted on 2010-06-08 20:50:37 Job location : INDONESIA Closing Date : June 18, 2010

Job code : CEA

Role:

Job holder is accountable to formulate insights and trends from existing customer experience and originate those into feasible customer experience improvement, through:

  • Analyzing complaints and feedback obtained from multiple sources,
  • Applying statistical analysis and root cause framework for problem identification, key issues prioritization, structure the analysis outcome, create the story line of outcome, and translate it into actionable insight,
  • Liaising across XL functions in ensuring improvement execution,
  • Designing tools to simplify data gathering and analysis of complaints and other data sources,
  • Continuously developing and improving customer experience analytics report.

Requirements:
  • Bachelor's degree in Statistics/Mathematics/IT Engineering from accredited university
  • Minimum of 5 years of data analytic experience, preferably in customer data
  • Ability to structure systematic and creative presentations
  • Strong analytical thinking, interpersonal and leadership skills
  • Fluency in English both oral and written
  • Technical knowledge of programming and database

Send CV to :

Recruitment@xl.co.id


<< Jobs at PT. Crown Worldwide IndonesiaJobs at Kapal Api Global >>


Comments

Your Name*required
Email Address*required will not published
URL
 
 allowable HTML tags : p, b, i, img, u, s, span, sup, sub
Verification code
 


job bpd diy jobs lowongan bank bpd bpd diy bank diy indonesia information singapore jakarta company india malaysia china vietnam hongkong any banking finance securities uni emirate arab asia qatar manager afganistan information technology (i.t.) japan taiwan health marketing public relations south korea engineering international surabaya engineer yogyakarta it bali search madura bank design banking programming career iso8583 developer insurance , claim english mining job oil bandung tokyo bank bri developer karawang semarang batam gas medan papua system gunung putri bogor melaka sri lanka manado cikarang kuala lumpur myanmar commonwealth denpasar metro xiamen bangalore jobs in gunung putri thailand sales pontianak banten purwakarta solo ang mo kio pakistan tanjong pagar philippines jayapura bekasi mojokerto middle east changi pasir ris sulawesi tanah merah pekanbaru samarinda wilmar power korea lombok bakrie bedok medical supervisor simei johor bahru jurong malaka makassar advertise batu business development uncategorized whampoa balikpapan agit bank bii business analysis data analysis hardware design sampoerna bank jabar nepal lowonga water network affairs, chemist jogja philipine tampines uzbekistan pasuruan banking corporate banking accounting clerk supervisor tele allianz opportunities insurance super indo telekom maldives depok mobile 8 petroleum petrochemical gresik selangor syngenta aplikanusa education timor leste pertamina it project management bhutan laos turki kyrgystan vacancy batulicin azerbaijan iraq kazakhstan turkmenistan palestine tajikistan edi priyanto banglore artajasa cambodia lecturer counseling management trainee polytec georgia tourism travel agency telecommunications technical support brunei darussalem iran social services community non profit organizat sangata banking credit analysis approval macao mandiri quality assurance, control burma index.php astra bii armenia bintan bangladesh application specialist quadra makasar saudi arabia ahmedabad toshiba accounting audit taxation mongolia north korea pertamina jobs cart energi kaltim energy natural resources oil function.simplexml load file


jobs-cart.com Feeds



Display PagerankTopOfBlogs
(c) all right reserved by jobs-cart.com