Business System Analyst at Sun Life Financial Group

Sun Life Financial – a leading international financial services organization, headquartered in Toronto, Canada – and one of the leading insurers in the Indonesian market - is seeking for people with talent, integrity, passion, and ambition to be successful to join our fast growing group of companies. By joining our fast growing group of companies, you will have a lot of opportunities to grow your career in the future.

Sun Life Financial Group strives to provide a simulating workplace environment by recognizing employees’ accomplishments, helping them grow, develop as professionals and giving them tangible encouragement to advance in their career. We open opportunities for our employees to work in many project initiatives, which will provide them with insights of other technical expertise, constructive team work and results orientation of the people involved in the project. Furthermore, employees of Sun Life Financial Group will be exposed to network of people from other countries within the Sun Life Financial’s operation. This will definitely enrich your knowledge of best practices and expand your horizons.

Job location : Jakarta

Closing date : November 30, -0001

Job Summary :
The position is responsible for the identification, analysis and development of business requirements for systems development projects; defining and reviewing the design of the proposed system solution; and testing, implementation and documentation of the supported systems used in the assigned business unit.

Specific Accountibilities :

  • Identifies areas for improvement / enhancement on existing and new systems to support different initiatives of the company.
  • Determines, analyzes, and documents the business requirements from the business community and coordinates with the developers to create the system specifications.
  • Identifies possible improvements in the business processes to reduce manual work and overhead, as well as improve overall turnaround time of business processes.
  • Facilitates change management by working with various business areas to address issues and potential impact and/or benefits of the changes in the proposed system.
  • Communicates with the developers for clarification of business requirements, testing, and reporting of errors found in the systems being supported.
  • Identifies all possible test scenarios and prepares the test plan for the systems under development.
  • Executes the test plan and conducts the acceptance testing for the developed programs as required.
  • Prepares and documents manual and system procedures in support of the business needs.
  • Provides post-implementation and production support for supported systems including analysis of production problems raised by business users.
  • Conducts systems training for the business community as needed.
  • Prepares progress reports within agreed time frames.
Skills & Knowledge Required :
  • A college degree preferably in Computer Science, Engineering, or Mathematics with at least three years experience in business & systems analysis;
  • Must have strong logical analysis skills preferably with systems design background and skills in programming;
  • Must have strong analytical and conceptual skills, good interviewing skills (for data gathering/business requirements preparation);
  • Possesses good oral and written communication skills as well as good interpersonal skills, must be very client oriented;
  • Experience on life insurance are preferable;
  • Must be familiar with Office Automation tools such as MS Office and Lotus Notes, preferably with knowledge in macro programming or report writer tools;
  • With high stress tolerance and capable of dealing with all levels of management.
  • Willing to work on weekends and holidays if necessary.

Join all the excitements and fun working environment of Sun Life Financial Group. To apply, please send your updated CV (max 100KB) to:

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