Service Improvement at Sun Life Financial Group



Sun Life Financial – a leading international financial services organization, headquartered in Toronto, Canada – and one of the leading insurers in the Indonesian market - is seeking for people with talent, integrity, passion, and ambition to be successful to join our fast growing group of companies. By joining our fast growing group of companies, you will have a lot of opportunities to grow your career in the future.

Sun Life Financial Group strives to provide a simulating workplace environment by recognizing employees’ accomplishments, helping them grow, develop as professionals and giving them tangible encouragement to advance in their career. We open opportunities for our employees to work in many project initiatives, which will provide them with insights of other technical expertise, constructive team work and results orientation of the people involved in the project. Furthermore, employees of Sun Life Financial Group will be exposed to network of people from other countries within the Sun Life Financial’s operation. This will definitely enrich your knowledge of best practices and expand your horizons.

Job location : Jakarta

Closing date : November 30, -0001

Job type : Contract 1 year

Job Summary:
This function is responsible for assisting head of Service Improvement for reporting and preparing document that related with metrics and procedures, and administrative tasking to support plan of department.

Job Specifications :

  • Prepare reporting and summary of metrics and service level to measure turn around time, productivity and quality of various business unit that needed for review frequently.
  • Prepares documentations and procedures for the business units being supported
  • Cooperate with business unit to provide information that related with reporting and procedure.
  • Cooperate with superior and  analyst to follow up any activities that related with department planning.
 
Skills & Knowledge Required :
  • Fresh Graduate - University degree preferably from Engineering or Science.
  • Must have strong logic in measurement and calculation.
  • Possesses good oral and written communication skills as well as good interpersonal skills.
  • Knowledge of reporting and writing of documentation.

Join all the excitements and fun working environment of Sun Life Financial Group. To apply, please send your updated CV (max 100KB) to:

career@sunlife.co.id


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